Privacy Statement Koning Bamboe
At Koning Bamboe, we highly value your privacy and the protection of your personal data. In this privacy statement, we explain which data we collect, how we use it, and what rights you have.
1. Which personal data do we collect?
We only collect personal data necessary to process your order and improve your shopping experience. This includes your name, address, email address, payment details, and IP address.
2. Why do we collect your data?
Your data is used to process orders, contact you about your order, improve our website and services, and for marketing purposes if you have given permission.
3. What is the legal basis for data processing?
We process your data in accordance with the General Data Protection Regulation (GDPR) and the ePrivacy Directive. This means we only use your personal data based on your consent, contractual necessity, legal obligations, or legitimate interest.
4. Do we share your data with third parties?
To fulfill your order, we work with trusted partners such as our payment provider Mollie, delivery services, and IT service providers. These parties are required to handle your data securely and use it only for agreed purposes.
5. How do we protect your data?
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. Our website runs on Lightspeed, a Dutch company that meets strict security requirements and ensures a safe environment.
6. What are your rights?
You have the right to access, correct, delete, or restrict the processing of your personal data. You can also object to the use of your data for direct marketing and have the right to data portability. Please contact our customer service to exercise these rights.
7. Cookies and similar technologies
Our website uses cookies to enhance your shopping experience and for analytical purposes. You can manage your cookie preferences via our cookie settings on the website.
8. Accessibility according to WCAG guidelines
We believe it is important that our website is accessible to everyone, including people with disabilities. Therefore, we comply with the WCAG 2.1 guidelines at level AA. This means, among other things, that our website is easy to read, navigation is simple, and images have alternative texts. If you experience any issues, please contact us so we can assist you.
9. Changes to this privacy statement
This privacy statement may be updated from time to time due to new legislation or changes in our business operations. We recommend visiting this page regularly to stay informed about the latest version.
Koning Bamboe Customer Service
Phone: 085-0608853 (weekdays 10:00–17:00)
Address: Sluisweg 2D, 5145 PE Waalwijk, The Netherlands
Chamber of Commerce number: 72734523
Email: [email protected]
