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Privacy policy

Here you will find the privacy statement of Koning bamboe. It describes how your personal data is handled that are collected by Koning bamboe.

In this privacy statement you can read all about the way your personal data is collected and how it is handled. It explains where your data is stored and for what purposes your data is stored. In addition, you will find all your rights relating to your data and how you can use those rights. The privacy statement will sometimes be modified by, for example, changes in the law. It is therefore advisable to periodically consult the statement.

1. Koningbamboe.nl/en

You are currently reading the privacy statement of Koning Bamboe (also known as koningbamboe.nl/en). Koning Bamboe is an online store that focuses on offering bamboo related products for both consumers and businesses. Think of products in the kitchen, care products, gadgets like watches and sunglasses, but also for example bamboo clothing. There are situations where your data is collected by koning bamboe. It is therefore good that you know what is done with it and how you can indicate your wishes regarding your data. That is what this statement is about.

If you do not feel comfortable with the use of your data by koningbamboe, please contact us!

2. Purpose of data

For a number of purposes personal information is collected by Koning Bamboe. These
are explained below.

Processing your order

Once you place an order with Koningbamboe you have to enter some personal data. We need this information to send you a confirmation of your order, to inform you about the status of your order and to ensure that the order is delivered to you. This information will only be used to process your order and not for other purposes.

Sending newsletters

Koning bamboe sends newsletters by e-mail. These newsletters are commercial on the one hand
and secondly focused on knowledge sharing. Your first name and e-mail address are collected through the appropriate form on the website of Koning bamboe. In addition, you may be asked verbally or textually to sign up.

Contacting us

Your data will be collected if you contact koning Bamboe via the web store. This form however only asks for the necessary data to make a proposal or offer a service, such as your name, e-mail address, phone number and description. 

Analytics

The web store of Koning Bamboe collects your data to improve the web store. This is done with Google Analytics. This data is anonymous and not linked to your personal information. Think of information such as the duration of your webshop visit or the pages you visit often. All data will only be processed with your explicit consent or to execute the agreements entered into, or because processing is necessary to bring you into contact with potential relations and/or contractors.

3. Recipients

The data that Koning Bamboe receives and processes is managed through:

Lightspeed

The webstore runs on the Lightspeed platform. Lightspeed is one of the leading providers of web store software. Your data are stored when placing an order.

Mailchimp

The newsletters are sent by Mailchimp. The moment you sign up for the newsletter, your email address and first name are automatically stored in the appropriate list within Mailchimp.

GSuite (Google)

The e-mail of Koningbamboe is hosted by Google. If you contact us via the forms or via mail, the mails will be stored on Google servers.

4. Storage period

Your data will be stored by Koningbamboe for a longer period of time, but never longer than is necessary for the execution of activities, unless we are required by law to keep your data longer.

Processing your order

Koning bamboe has (as all companies in the Netherlands) to do with a legal retention obligation from the tax authorities. This means that Koningbamboe has to keep administrative matters such as purchase and sales invoices for up to 7 years.

Sending newsletters

Your email address and first name are stored in Mailchimp. The storage of your data is indefinite. You can unsubscribe whenever you want via the link at the bottom of the newsletters or by sending an email to [email protected]

Contacting us

At the moment you contact Koning Bamboe by e-mail, the data you send us, such as
that you send, such as your name, company name and e-mail address, will be stored on the mail server. These mails will be saved up to a maximum of two years.

Analytics

The data Analytics collects on the webshop is anonymous, so not linked to your name, company or email address. This data is stored indefinitely within Google Analytics.

5. Security

No physical copies of your personal data are made. Your data is only managed in the aforementioned systems and software. The personal data that is managed by Koning bamboe or by aforementioned third parties, is only accessible through the above mentioned software and is protected by a password and where possible with two-step verification. With this two-step verification a code is generated from the software and sent to Koningbamboe. This code must be used during the login process.

The devices that access your data are each themselves locked with a password and/or fingerprint. The number of devices that have access to your data is limited to only the necessary ones.

In addition, your visit to our web store is protected by an SSL certificate. This means that your connection to the web store of Koning bamboe is private. You can recognize this security by the green lock in front of the url.

In addition, the domain of Koningbamboe is signed with DNSSEC. This is an additional tool that makes the 'signposting' of the webshop safer and more trustworthy.

6. Jour rights


Right of inspection

You have the right to request at any time your data that is recorded and stored at Koning bamboe. You can do this by sending an e-mail or contacting Koningbamboe by phone. You will then receive an overview of your data.

Right of rectification

Is your information incorrect? Or has your data changed? You have the right to have this corrected by Koningbamboe. You can change your information about the newsletter through the appropriate url at the bottom of each mail.

Right to erasure of data

Do you no longer want your data to be stored at Koningbamboe? Then you have the right to erase your data.

Right to lodge a complaint

You have the right to file a complaint with the Dutch Data Protection Authority if you feel that Koningbamboe is not handling your data in the right way. You can do this via this link.

Right to stop data use (objection)

Do you not want Koningbamboe to use your data? Then you have the right to stop the use of your personal data. You can use these rights via [email protected] by sending a copy of your ID card where the passport photo, the numbers at the bottom of the passport, ID number and BSN are made unreadable. The aim is to respond within one week.

7. Obligations

Koning bamboe processes personal data based on a legitimate interest, namely a commercial interest. Think of offering services or products of Koning bamboe by e-mail. Your data will never be sold to third parties. The data that are required to deliver, are the minimum necessary data to offer the services or products. For example, your email address is needed to send the newsletter. If this mandatory information is not provided, Koning bamboe can not offer the service.

If it is necessary to share information you have shared with Koning bamboe with others than the above mentioned parties (for example to offer a service), then your permission will first be asked.

Koning bamboe reserves the right to disclose the information if required by law or if Koningbamboe deems it justified to comply with a legal request / process or to protect the rights, property or safety of Koning bamboe. We always try to respect your right to privacy as much as possible.

Do you still have questions? Please feel free to contact
via the contact details below.

Koning Bamboe
Waalwijk 5145PE
Sluisweg 2D

Emai: [email protected]
Customer service: 085-0608853

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Koning Bamboe 4,6 / 5 - Reviews @ Trustpilot