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Due to the holiday period, your order may be delivered a little later than you are used to from us. Thank you for your understanding and patience!
  • Pick-up possible by appointment
  • Pay immediately, later or in parts
  • New deals every week
  • 5€ Discount with Spring2025 from 30€

Shipping and returns

1. Shipping

1.1 Delivery Estimate
We always show a clear estimated delivery date on the product page, in your shopping cart, and during checkout. This way, you’ll know exactly when to expect your order.

1.2 Shipping Costs

  • Within the Netherlands & Belgium: Free shipping

  • Within Europe: €14.95 (free shipping on orders over €64.95)

1.3 Delivery Times

  • Netherlands & Belgium: Order on weekdays before 22:30 and usually receive your package the next day.

  • Europe: 1–4 business days, depending on the destination country.

  • Orders placed after 17:00 on Friday or during the weekend will be shipped on Monday.


2. Returns

2.1 Return Policy
At Koning Bamboe, we understand that sometimes you may want to return a product. Returns within the Netherlands & Belgium are free of charge.
For returns within Europe, we charge a fee of €14.95.

2.2 How to Return a Product

  1. Log in to your account using your email and password.

  2. No account? Create one using the same email address you used for your order.

  3. Go to My Orders and select the order you’d like to return.

  4. Choose the item and the reason for the return.

  5. Upon approval, you will receive a return label by email within 24 hours.

Received a damaged item?
Please contact us immediately. You have three options:

  • Register your return through your account – receive a return label within 24 hours.

  • Visit our store for immediate support.

  • No account? Email us at [email protected] with your order number and a photo of the item.


3. Sustainable Stock & In-Store Pickup

3.1 Conscious Stock Policy
We deliberately maintain a smaller inventory to reduce waste. As a result, delivery times may be slightly longer in some cases.

3.2 Order & Collect
Need your order quickly? Choose Order & Collect. Place your order online, pick a collection time, and we’ll make sure it’s ready for you in-store.


4. Contact Details – Koning Bamboe

Address: Sluisweg 2D, 5145PE Waalwijk (Noord-Brabant), Netherlands
Email: [email protected]

Questions? Feel free to contact our customer service!

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