Shipping & Returns

Delivery time at KoningBamboe.com

Delivery time and delivery at KoningBamboe.nl

Discover the fastest delivery time for your product at Koning Bamboe.
We always clearly show the estimated delivery date on the product page, in your shopping cart and when completing your order. No more guesswork, but transparent and direct information to make your shopping experience go smoothly.

In which countries can I have my order delivered?
We deliver in Belgium, Denmark, Germany, France, Italy, Luxembourg, Netherlands, Austria, Spain, United Kingdom, Sweden.

What are the shipping costs of my order?
Shipping costs within the Netherlands & Belgium are free.
Shipping costs within Europe € 14.95 (free shipping from € 64.95)

What is the delivery time of my order?
At Koning Bamboe we deliver with care and speed. Order before 10:30 PM on weekdays and you will usually receive your package the next day, subject to possible unexpected delays at PostNL. Please note that orders placed after 5pm on Friday and during the weekend will be shipped on Monday.

Delivery within the Netherlands and Belgium 1 working day.
Delivery within Europe 1-4 working days.

Can I return my webshop order?
For the Netherlands and Belgium, the return costs are free.
The return costs for Europe are €14.95.

Order and pick up in store?
Do you want your order delivered quickly? Then choose Order and pick up. Order online, choose the desired time when you want to pick up your order and we'll make sure it's ready for you in the store!

How do you return an item?
Log in to your account with your email address and your password, and select My Orders. Click on your order and select the product(s) you wish to return. You can now choose the reason for the return.

What should I do if I have received a damaged product?
In the unlikely event that you have received a damaged product, please let us know. You have three options in this case:

1. Simply create a return in your account and receive a return stamp by e-mail within 24 hours. The returns process has never been easier!
2. Go to our physical store with the damaged product. We will then immediately provide a solution.
3. Return without an account? No problem! Send us an email to ([email protected]) with your order number or contact our customer service. Also include a photo of the damaged item. At Koning Bamboe, we assess each situation individually and provide a suitable solution. Your satisfaction is our priority!

Koning Bamboe
City: Waalwijk (North Brabant)
Zip code: 5145PE
Street & House number: Sluisweg 2 D