At Koning Bamboe, we care about your satisfaction. If you have a complaint about a product or our service, please let us know — we’ll do our best to find a suitable solution together.

How to submit a complaint
The easiest way to file a complaint is via email:
[email protected]
Please include your order number, a clear description of the issue, and a photo if relevant.

What to expect from us

• You will receive a substantive response within 14 days of us receiving your complaint.

• If we need more time to resolve the issue, we’ll inform you about the expected timeframe.

Still not satisfied with our solution?
You can also submit your complaint to WebwinkelKeur via: