At Koning Bamboe, your privacy matters. As our customer, you have the right to view, correct, restrict, or delete your personal data at any time.
How to request changes or removal:
You can contact us using the details provided on our website. We will process your request within a reasonable timeframe and keep you informed throughout the process.
Please note that in some cases, we are legally required to retain certain information for administrative or compliance purposes.
Manage your data through your account:
You also have the option to manage your data yourself:
Log in to your account.
Go to Account Settings.
Select the option “Delete My Account.”
Please note: deleting your account is permanent and irreversible. Your personal data will be removed and cannot be recovered.
If you have any questions or need assistance with deleting your account, don’t hesitate to contact us — we’re happy to help.
If you’ve previously subscribed to our newsletter but no longer wish to receive it, unsubscribing is simple:
Open the latest newsletter you received from us.
Scroll all the way down to the bottom.
Click on the “Unsubscribe” link.
Once you click the link, you’ll be immediately unsubscribed and will no longer receive future newsletters from us.
Please note:
At Koning Bamboe, we don’t believe in spammy advertising or aggressive marketing. That’s why we only send newsletters occasionally, and only when we have something truly valuable or relevant to share.
At Koning Bamboe, your privacy and the protection of your personal data are very important to us. In our Privacy Policy and Cookie Statement, we clearly explain how we collect, use, and store your data.
We encourage you to read these documents carefully to understand our practices and your rights.
If you have any further questions or concerns about how we handle your personal data, please don’t hesitate to contact us — we’re here to help!
There could be a few reasons why you’re unable to log in:
You might have entered the wrong username or password. Please double-check your details and try again.
If you’ve forgotten your password, you can easily reset it by clicking the “Forgotten password” link on the login page.
No worries! If you placed orders as a guest, you can still create an account using the same email address. This way, you’ll be able to access your past orders and invoices anytime.
If you continue to experience login issues, there might be a technical problem with our website. Please don’t hesitate to contact our customer service team — we’re here to help you resolve it as quickly as possible.
Bamboo kitchen items are beautiful and sustainable but require special care to maintain their quality. Avoid the dishwasher and clean with lukewarm water and a mild detergent. Regularly oiling your bamboo products helps keep them in excellent condition.
Care tips with examples:
Bamboo cutting boards: Rinse after use, never soak them, and oil occasionally to prevent drying and cracking.
Bamboo cutlery: Always hand wash to avoid warping caused by dishwasher heat.
Serving bowls: Stains can be removed by wiping with a cloth dampened with vinegar.
Avoid dishwasher: High temperatures damage the natural bamboo fibers.
Regular oiling: Keeps bamboo flexible and prevents it from drying out or splitting.
Yes! Untreated bamboo is fully natural and can be composted. Products coated with lacquer or oil should be disposed of separately. Many bamboo packaging items are recyclable, contributing to a circular and eco-friendly economy.
Compostable items: Small untreated bamboo items (like toothpicks or utensils) can go into the green bin.
Reuse options: Old bamboo can be reused as plant supports, garden stakes, or rustic home decor.
Garden improvement: Cracked bamboo pieces make excellent mulch or soil enhancers.
Less waste: Choosing bamboo helps reduce plastic and synthetic waste in the long run.
Check local recycling rules: Your municipality may offer bamboo-specific recycling options.
Bamboo is naturally antibacterial, hypoallergenic, and free from harmful chemicals. At Koning Bamboe, we offer bamboo toys and tableware specifically designed for children — eco-friendly, safe, and built to last.
Natural finish: No toxic paint, varnish, or glues — only child-safe materials.
Splinter-free & durable: Strong enough for rough play, gentle enough for little hands.
Hypoallergenic: Perfect for children with allergies or sensitive skin.
Biodegradable: Kinder to the planet than plastic toys.
Certified safe: All products meet strict European child safety standards (EN71).
Yes, all bamboo products at Koning Bamboe come with a 2-year warranty against manufacturing defects and material faults under normal use. This gives you peace of mind when shopping with us.
Manufacturing defects: We cover cracks, loose parts, or breakage due to production issues.
Repair or replacement: If your product fails under warranty, we’ll either repair or replace it quickly.
Maintenance matters: Incorrect care (e.g., storing in too much moisture or direct sunlight) can void your warranty.
Garden furniture exception: Weather-related wear (like fading from strong sunlight) is not included in the warranty.
Always here to help: Reach out to us anytime if you’re unsure about your product’s warranty status.
Bamboo is one of the fastest-growing plants in the world, making it an incredibly sustainable resource. It regenerates quickly, requires little water, and grows without harmful pesticides. Strong, lightweight, and versatile — bamboo is the ideal alternative to wood for furniture, kitchenware, and home accessories.
Bamboo garden furniture: Lightweight, weather-resistant, and perfect for outdoor living.
Bamboo kitchen tools: Naturally antibacterial, durable, and stylish for everyday use.
Bamboo flooring: Tough, warm in appearance, and eco-friendly — great for modern interiors.
Bamboo decor: Adds a natural, sustainable touch to any room.
Bamboo toys: Safe, non-toxic, and biodegradable — ideal for children.
At Koning Bamboe, we consciously choose to work exclusively with European suppliers. This ensures that our products meet strict quality standards and come from partners who are certified in sustainability. It also allows us to contribute actively to a fairer, greener world.
Certified quality: Our partners hold certifications such as FSC and PEFC, guaranteeing responsible forestry and sustainable production practices.
Eco-friendly manufacturing: European suppliers reduce CO₂ emissions and use energy-efficient, low-impact production methods.
Fair working conditions: We only work with companies that provide ethical labor practices and fair wages.
Social responsibility: Many of our suppliers support local or global charities, such as reforestation projects and poverty relief in developing countries.
Fast and eco-conscious delivery: Working within Europe keeps transport distances short, reducing our carbon footprint and ensuring reliable logistics.
Bamboo absorbs a lot of CO2 and grows rapidly without the need for excessive water or pesticides. This results in a much smaller ecological footprint compared to many other materials. At Koning Bamboe, we collaborate with sustainable brands that share and support these environmental values.
Examples of bamboo’s environmental benefits:
Rapid growth: Bamboo can grow up to 1 meter per day without the use of herbicides or harmful chemicals.
High CO2 absorption: Bamboo absorbs significantly more CO2 than many tree species, helping combat climate change.
Biodegradable and recyclable: Bamboo products naturally break down and can be recycled, reducing waste.
No deforestation: Bamboo cultivation does not involve cutting down forests or damaging natural ecosystems.
Supporting green projects: Through partnerships like Tree-Nation, Koning Bamboe actively participates in tree planting initiatives to further sustainability.
Unfortunately, at this moment, it’s not possible to select an exact delivery date when placing your order.
However, if you prefer to pick up your order, you can indicate this during the checkout process. We will then contact you to arrange a convenient pickup appointment.
Also, during the payment process, there is a comments or notes section where you can let us know your preferred shipping day. While we cannot guarantee the exact date, we do our best to accommodate your request.
Yes, absolutely! Once your order has been shipped, you will receive a shipping confirmation email containing a track and trace number.
With this number, you can easily follow your package’s journey and see exactly where your order is and when you can expect it to arrive.
At Koning Bamboe, as a consumer, you have the legal right to cancel your online order within 14 days, in line with the statutory cooling-off period.
However, if you picked up a product in our physical store and have already seen or used it, the “buy is buy” principle applies. This means cancellation is only possible if the item is defective or does not meet your expectations.
If you placed an order and want to cancel it, please send us an email. We will cancel your order provided the shipment has not yet been processed or sent.
Would you like more information about the conditions or the process for canceling an online order? Please feel free to contact us — we’re happy to help!
The expected delivery time for each product is clearly displayed on its product page.
We do our best to deliver your order on the agreed date. However, sometimes delays can happen. If the delivery time is exceeded, we will notify you by email as soon as possible.
Important to note:
If your order contains multiple items with different delivery times, they may be shipped separately and arrive at different times.
At KoningBamboe.nl you receive a guarantee on all the products we sell! We stand behind the quality of our bamboo products and want to ensure you are satisfied with your purchase.
What does the guarantee cover?
Manufacturing defects: If a defect occurs that is not caused by normal use but by a manufacturing fault, it is covered by our guarantee.
Durability: The guarantee also covers issues that arise when using the product according to the provided maintenance instructions.
If you experience a problem covered by our guarantee, please contact us by email, phone, or via our contact form with a description of the issue.
Make sure to provide:
Proof of purchase (for example, your order number)
Photos of the defect, if possible
We will then offer a suitable solution, whether that’s a replacement product, a repair, or a refund.
If you have any questions about our warranty conditions, please don’t hesitate to get in touch — we’re happy to help!
The warranty on KoningBamboe.nl products lasts 2 years from the date of purchase, unless otherwise specified on the product page.
This means that if a manufacturing defect or error occurs within this period—assuming normal use—we will offer you a suitable solution, such as a replacement or repair.
Although we highly value customer satisfaction, there are some situations where the warranty unfortunately does not apply:
Damage due to misuse:
Damage caused by not following the maintenance instructions or using the product incorrectly is not covered by the warranty. For example, if a bamboo furniture piece has been exposed to excessive moisture or too much sunlight, we cannot offer warranty coverage.
Accidents or external damage:
Damage caused by accidents, such as dropping the product or damage from external factors (for example, an accident with a sharp object), is not covered by the warranty.
Modifications or self-repairs:
If the product has been modified, repaired, or altered by the customer themselves, the warranty becomes void. The warranty only applies to products in their original condition.
Improper storage:
If a product is stored incorrectly (for example, bamboo furniture in an overly humid environment), the warranty may be voided.
Yes, absolutely! Just go to Tree-Nation, sign up, and you can start planting trees all around the world. It’s easy and a great way to contribute to a greener planet. Want to know more?
Visit the website: Go to www.treenation.com.
Create an account: Click on “Sign Up” to register a new account.
Choose a project: Browse through the available tree planting projects worldwide and select one that interests you.
Plant a tree: Follow the instructions to plant a tree. You can choose different tree species and projects.
Receive a certificate: After planting, you’ll get a digital certificate with details about your tree and the project.
Tree-Nation also lets you plant trees as gifts or contribute to specific environmental initiatives. They keep track of the impact and CO₂ offset achieved.
If you want to see how many trees Koning Bamboe has planted or their environmental impact, you can check their Tree-Nation profile.
As a customer of Koning Bamboe, you have a direct and positive influence on the environment by choosing to shop consciously. Here’s how you can contribute to our eco-initiatives:
1. Purchase Sustainable Products
At Koning Bamboe, we carefully select products that help create a more sustainable world. By choosing items from brands like Good & Mojo, JJA, and 5Five, you’re not only making your home greener, but you’re also supporting the eco-initiatives we back. These brands use sustainable materials and ethical production methods, so every purchase you make helps protect our planet.
2. 2% of Your Purchase Supports Eco-Initiatives
For every purchase you make with us, we donate 2% of the order value to various eco-projects. Whether it’s planting trees, protecting nature reserves, or supporting other green initiatives, your order makes a real difference.
3. Shop More Consciously
You can also help by making thoughtful choices when shopping. Opt for products that last longer, are made from recycled or natural materials, or are energy efficient. At Koning Bamboe, we offer a wide range of products that are not only beautiful and functional but also contribute to a greener future.
4. Choose Sustainable Packaging
We package your orders using recycled materials and keep it as minimal as possible. You can further reduce your ecological footprint by reusing packaging or disposing of it responsibly.
5. Share Awareness
Your impact doesn’t stop at your purchase. By sharing your positive experiences with sustainable products and eco-initiatives with friends, family, and on social media, you inspire others to make greener choices. The more people who become aware of sustainability, the bigger the collective impact.
6. Keep Supporting Sustainable Brands
By choosing Koning Bamboe and our trusted partners like Good & Mojo, JJA, and 5Five, you join a growing movement of consumers and companies committed to sustainability. Together, we can create positive change through conscious choices and support for sustainable products.
At Koning Bamboe, we’re proud of our contribution to a greener, more sustainable planet—and we love to share it! Through our profile on the Tree-Nation website, you can easily see how many trees we have planted and how much CO2 has been absorbed. This overview is updated weekly, so you’re always up to date on our environmental impact.
Check out our profile now and discover how many trees we’ve planted together!
[View our Tree-Nation page here] (Tree Nation)
The mission of Tree-Nation is to combat climate change and deforestation by facilitating tree planting projects worldwide, mainly in tropical areas. Deforestation is a global problem that contributes to the emission of CO2 into the atmosphere, with negative consequences for the environment and the extinction of animal species. Tree-Nation makes planting trees easy and enjoyable, and invites more people to participate in their community. Will you join us?
You will receive a certificate by email:
When a tree is planted in your name via Tree-Nation, you will receive an official certificate of the tree with detailed information about where and when the tree was planted and how much CO2 it will save. This way you can see exactly what impact your contribution has on the environment and how much you contribute to combating climate change. So it is not only good for the environment, but also fun to see what your contribution has yielded!
Create an account at tree-nation yourself?
Of course, you can also create an account with Tree-Nation as an individual and plant trees yourself to contribute to a better world. Planting trees absorbs CO2 from the atmosphere and prevents deforestation, which benefits the planet. Creating an account is easy and you can create your own projects, plant trees and share them with others to create more awareness about the impact of trees on the environment.
Once you’ve found a valid discount code, using it is simple:
How to apply it:
Add your chosen products to the shopping cart.
During the checkout process, enter the discount code in the designated field.
Click "Add" to apply the code.
Double-check that the discount has been applied before completing your payment.
Please note:
Always make sure to read the terms and conditions of the discount code. Some codes may have restrictions, such as a minimum order value, expiration date, or product exclusions.
At Koning Bamboe, we like to give our new customers a warm welcome. That’s why you can enjoy a 5€ Welcome Discount on your first order by using the discount code BAMBOO.
Please note: this discount is only valid for orders of €30 or more.
How to use it:
Add your favorite products to your shopping cart.
Enter the discount code during the checkout process in the designated field.
The discount will be applied automatically if all conditions are met.
Important to know:
The discount code is linked to your email address.
There is a minimum order value of €30 to activate the code.
The code can be used only once and cannot be combined with other discount codes.
Forgot to apply the code on your first order?
No worries – you can still use it on your next order, as long as it hasn’t been used yet.
We understand it can be frustrating when a discount code doesn’t work. There may be several possible reasons:
1. The discount code is no longer valid
Check the terms and conditions of the code to see if it’s still active and within the promotional period.
2. The discount code does not apply to your items
Some discount codes are only valid for selected products or categories. Look for a red promotional label on eligible items to see if your product qualifies.
3. The discount code was entered incorrectly
Make sure you’ve entered the code exactly as provided, including any capital letters or special characters. We recommend copying and pasting the code to avoid mistakes.
Yes, shopping with us as a student comes with great benefits!
We believe it’s important for young people to discover sustainable and environmentally friendly alternatives. That’s why we always offer a student discount — and we trust our customers to use it responsibly.
Here’s how it works:
As a student, you receive 10% off our entire product range.
Simply add your favorite items to the shopping cart and enter the discount code BambooStudent12 in the designated field.
The discount will be applied automatically once the code is activated.
Don’t forget to apply the code before completing your payment.
Why it matters:
By shopping with us, you’re not only saving money, but also supporting sustainable choices and a greener future — one bamboo product at a time.
Yes, the use of discount codes may come with certain limitations:
1. One discount code per order
Only one discount code can be applied per order. This includes all types of codes, such as those for free shipping. Combining multiple codes is not possible.
2. Impact of returns on discounts
If you return one or more items, the discount applied to those items — or even the entire order — may be revoked. This applies to various discounts, such as:
Welcome discount
Refer a Friend discount
Promotional or seasonal discounts
3. Free shipping code expires with full return
If you return the entire order, any applied free shipping code will also become void and may be deducted from your refund.
At KoningBamboe.com, we offer a variety of payment options to make your shopping experience as convenient as possible. We know that everyone has their preferred way to pay, so we give you plenty of choices, including:
Apple Pay
Google Pay
Pay later with Klarna
Pay afterwards with Riverty
Bancontact
Credit card
iDEAL
PayPal
Mastercard
Maestro
SEPA
Sofort banking
With these options, you can easily pick the payment method that fits you best. Shopping made simple and flexible — just the way it should be!
If a payment fails, you will automatically be redirected back to the ordering process on KoningBamboe.nl. Please note that the order will not be shipped and will be considered cancelled if the payment doesn’t go through.
If you still want to purchase the item, we recommend trying a different payment method than the one you previously used.
Should the payment fail again, don’t hesitate to contact us — we’re here to help you find a solution so you can complete your order and enjoy your desired products.
Your security is our top priority. We ensure that all your data, including payment information, is always protected. Everything you share with us is encrypted using SSL technology — you can spot this by the padlock icon in your browser’s address bar. This way, we make sure nobody can peek at your information.
Shop with confidence at Koning Bamboe!
We’re sorry to hear that your order has been delayed — that’s certainly not what we want for you. Sometimes delays happen due to various reasons beyond our control. You can always check the latest delivery status using the track and trace link provided with your order.
If it’s taking too long or if you notice anything unusual in the tracking information, please don’t hesitate to contact us. We’re here to help and will do our best to resolve it quickly for you.
1. How can I request a return?
To create a return, go to the Returns page on our website. There, follow the steps described to start your return process.
2. Will I receive a return label?
Yes, after creating a return you will receive an automatic email with a PostNL barcode within 24 hours. You do not need to print anything out. Simply have the barcode scanned at a PostNL location, and they will print the return label for you.
3. Do I have to print the return label myself?
Yes and no.
No: If you receive a return barcode from us, you don’t need to print anything. Simply have the barcode scanned at a PostNL location.
Yes: If we do not provide a return barcode, you will receive a return label from us that you’ll need to print and attach to the package. The size of the label doesn’t matter, as long as the barcode is clearly readable.
4. What are the return costs?
Returns are now free! You will not incur any costs for returns within the Netherlands and Belgium.
5. How can I track my return?
After you have received the return label and returned the package to PostNL, you can track the status of your return using the tracking information provided.
6. Where can I hand in my return?
You can drop off your return at any PostNL point. Find the nearest location via the PostNL website or the PostNL app.
Once your return reaches us, we will check that it meets the return conditions. If everything is in order, you will receive a confirmation and we will refund the full purchase price to the account you used to place the order within 2 to 5 days.
If your return gets lost, please contact our customer service team as soon as possible. We will work together with the carrier to investigate and try to locate your return.
If it turns out that your return is indeed lost, we’ll make sure you either receive a refund or a replacement item—whichever you prefer. We’re committed to resolving this quickly and making sure you’re satisfied.
You have the right to cancel your order within 14 days after receiving it, without needing to provide a reason. After cancellation, you have an additional 14 days to return the product. Once we receive your return, we will refund the full order amount, including shipping costs.
At Koning Bamboe, return shipping is free of charge—no hidden fees or extra costs.
If you exercise your right of withdrawal, please return the product along with all accessories and, if reasonably possible, in its original condition and packaging. If the product or packaging is damaged beyond what is necessary to inspect it, we may charge you for the reduced value. Please handle the product carefully and pack it securely when returning.
To cancel your order or arrange a return, contact us at [email protected]. We will process your refund within 14 days after receiving your notification and the returned product in good condition.
We will respond to your complaint as quickly as possible and work together to find a suitable solution. This may include sending you a replacement item or arranging the return of the damaged product. Customer satisfaction is our highest priority, and we strive to resolve any issues promptly and satisfactorily.
If your item is damaged, incomplete, or incorrectly delivered, please contact us before returning it. Send an email to [email protected] with a clear photo of the defect, along with your name, order number, and a description of the issue. We will get back to you as soon as possible to resolve the problem.
Yes, European legislation requires us to ask your explicit consent for the use of cookies, except for the essential cookies needed for the website to function properly. When you visit our website, you will receive a pop-up message allowing you to consent to the use of cookies. You can also choose to adjust your preferences and disable certain cookies. To learn more about how we protect your information, please review our Privacy Policy.
You can manage or change your cookie settings at any time by going to your browser settings. Most browsers allow you to block cookies, delete them or change your preferences. If you disable cookies, certain features of the website may not work properly. You can also adjust your cookie settings through the cookie settings menu on our website. For more information about your privacy rights, please see our Privacy Policy.
The length of time cookie data is stored varies depending on the type of cookie. Essential cookies are often stored only during the session, while analytical and advertising cookies may be stored for longer (usually several weeks to a year). You can always adjust your browser settings to delete or block cookies. We store your data in accordance with our Privacy Policy, which explains how we handle personal data and how long we keep it.
What are cookies?Cookies are small text files that are stored on your device when you visit a website. They contain information about your browsing habits, such as your preferences, pages visited and other data that can be useful for an improved user experience. Cookies also help us improve the website, display targeted ads, and keep the website secure. Cookies are used to personalize your experience and improve website performance. Read more about what cookies we use and how to manage them in our Cookie Policy.
The new Cookie Policy for Europe updates regulations regarding the use of cookies on websites, which are set out in the General Data Protection Regulation (AVG) and the ePrivacy Directive. The purpose of this legislation is to protect users' privacy by explicitly asking them for permission to use cookies, which collect data while browsing a website. At King Bamboo, we make sure we comply with these regulations and are transparent about which cookies we use and why. For more information on how we process your data, please see our Privacy Policy and Cookie Policy.
We use cookies to improve the user experience on our website. Cookies allow us to remember your preferences, analyze website performance, provide targeted advertisements, and keep the website secure. They also help us provide features such as shopping carts and improve website navigation. For more details on the types of cookies we use and how to customize your preferences, please see our Cookie Policy. In addition, our Privacy Policy ensures that your personal information is treated securely and in accordance with the law.
If you do not consent to the use of cookies, we will not be able to provide certain features of the website. This may affect the user experience, such as not being able to save products in your shopping cart or receive targeted advertisements. However, essential cookies are necessary for the website to function properly and cannot be disabled. For more information about the data we collect and how we protect it, please read our Privacy Policy.
We strive to always keep you informed of changes to our cookie policy. If we update our cookie policy, we will clearly indicate this on our website, and you can re-submit your consent if necessary. It's important that you check our policy regularly to be aware of any changes. You can find more information about your rights and how we protect your data in our Privacy Policy.
